Privacy Policy
At Mashriqi Products, we respect your privacy and are committed to keeping your personal information safe and secure.
This Privacy Policy explains how Mashriqi Products collects, uses, protects and handles information when you visit or make a purchase through our website.
Last Updated: September 20261. Information We Collect
When you interact with our website, place an order, contact us, or use our services, we may collect information that you provide to us.
- Personal Information: Name, email address, phone number and delivery address.
- Order Information: Products purchased, order details and delivery information.
- Communication Information: Information you provide when contacting our customer support team.
- Technical Information: Browser type, device information, IP address and website usage information.
2. How We Use Your Information
We use collected information to provide, maintain and improve our services and to provide you with a smooth shopping experience.
- Process and deliver your orders.
- Communicate with you about your orders or enquiries.
- Provide customer support.
- Improve our products, website and services.
- Prevent fraud, misuse and unauthorized activity.
- Send important service-related communications.
3. Orders & Payments
When you place an order through our website, certain information is required to process and fulfil your purchase.
Payments may be processed through third-party payment providers. We do not intend to store complete payment card or banking credentials on our own systems.
Your payment information is handled according to the security and privacy practices of the relevant payment provider.
4. Cookies & Website Technologies
Our website may use cookies and similar technologies to remember preferences, maintain website functionality, understand website usage and improve your experience.
You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
5. Information Sharing
We do not sell your personal information. We may share necessary information with trusted service providers when required to operate our business and fulfil your requests.
- Payment processing providers.
- Shipping and delivery partners.
- Website, hosting and technology providers.
- Customer support and communication services.
Information may also be disclosed where required by applicable law, legal process or to protect our rights, customers and business.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Your Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion of certain information.
If you have a privacy-related request, please contact us using the details provided below.
8. Children's Privacy
Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices or applicable requirements.
Any updated version will be posted on this page with a revised "Last Updated" date.
10. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your information, please contact us.
Have a question about your privacy?
Our team is happy to help with any questions about your personal information or our privacy practices.
Contact Us